Privacy Policy

Introduction

TSmartCleaning ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name, email address, phone number, and address
• Payment information and billing details
• Profile information for service providers
• Booking and service history
• Communications with us and reviews

Automatically Collected Information

When you use our platform, we automatically collect:

• Device information and IP address
• Browser type and operating system
• Usage data and analytics
• Location information (with your permission)

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process bookings and payments
• Send you booking confirmations and updates
• Respond to your requests and provide customer support
• Send marketing communications (with your consent)
• Detect and prevent fraud and abuse
• Comply with legal obligations

Information Sharing

We may share your information with:

• Service Providers: When you book a service, we share necessary information with the provider
• Payment Processors: To process transactions securely
• Service Partners: Third parties that help us operate our platform
• Legal Requirements: When required by law or to protect our rights

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Withdraw consent at any time

Cookies

We use cookies and similar tracking technologies to improve your experience on our platform. You can control cookies through your browser settings.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us at:

Email: privacy@tsmartcleaning.com
Address: 123 Cleaning Street, San Francisco, CA 94105